AI-Powered NPS: Increase 10x your Customer Satisfaction data insights

Revolutionize your net promoter score with data insights. Know why your customers are loyal and what are the key contributors to your success

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Bring your NPS to the next level thanks to Artificial Intelligence

Deeper Understanding of Customer Sentiment

Our AI-Powered NPS tool goes beyond numerical scores, deciphering customer comments to provide a holistic view of their feelings, enabling you to tailor your strategies accordingly.

Predictive Analytics for Proactive Action

Harness the power of AI-Powered NPS to predict trends and potential shifts in customer satisfaction. Analyze historical data and current feedback to help you foresee challenges and opportunities.

Personalized Customer Engagement

Deliver personalized experiences by segmenting customers based on their feedback. AI-driven insights enable you to resonate with individual customer needs driving loyalty and retention.

Increase your customer engagement

AI-powered NPS improves customer engagement and your ability to maximize revenue. Thanks to artificial intelligence, you will be able to have regular conversations with your users and ask them the reasons why they rated your product or service, thereby extracting valuable insights. With AI NPS, you can go beyond the static ratings of NPS and gain a better understanding of your customers’ needs and preferences.


of company's profitability can be increased with a 5% increase in customer retention

(Harvard Business Review)


of your company’s future revenue will come from just 20% of your customers



increase in NPS correlates with a 1% increase in revenue overall

(London School of Economics)


of negative word of mouth come from NPS Detractors.

(Bain & Co.)

Simple onboarding

Easy templates for a plug&play experience

Easily build your first surveys with the benefits of pre-defined templates. Save time with ready-made designs that can be customized to match your brand, ensuring professional and tailored surveys.

Start taking advantage of ChattySurvey today
Your FREE AI survey assistant

Easy Learning

Smart analytics to keep growing

Harness the power of advanced analytics with artificial intelligence. Gain deep insights and actionable recommendations without the need for complex data analysis or extensive manual effort, empowering data-driven decision-making in your business.


AI-Powered NPS analytics dashaboards

Our AI-Powered Net Promoter Score solution offers a suite of comprehensive analytics to fully understand your loytalty ratings.

Insights and pains

Gain valuable insights through the conversational AI-Powered NPS. With its intuitive functionality, ChattySurvey allows you to delve deep into the reasons why your customers think and behave the way they do.

By gathering feedback from your users in a conversational manner, you can easily identify key insights. Improve your products or services thanks to informed business decisions and enhance the overall customer experience.

Top detractors and promoters reasons

Track the reasons for your detractors and promoters in every cycle. Thanks to the AI-powered NPS, you will be able to follow who are the top offenders in each category.

The conversational NPS empowers you to understand each and every customer’s unique point of view. Identify patterns and trends that you wouldn’t have been able to get without Chattysurvey.

Recommended actions for each group

Get tailor-made recommendations thanks to advanced AI-powered technology.  Apply call-to-action strategies specifically targeted towards each individual segment.

Enjoy the new AI-NPS metrics and insights to help you succeed in your role. Our priority is to extract the most essential data points and incorporate them into strategy.

Net Retention tracking over time

Keep track of your business performance and get insights cycle after cycle. Learn what works and what can be improved in your company thanks to our AI NPS Surveys.

You can track the evolution of the NPS with the feedback of your customers. Ensure that your performance skyrockets and your business stays ahead of the competition.

Let us know any question you may have

Traditional NPS vs AI-Powered NPS

Our AI system analyze can analyze hundreds of survey and create a comprehensive picture of customer insights that way helping you to make data driven decisions

Traditional NPS
Rating + pre-configured responses
No user engagement
No qualitative insights
No actionable results
No sentiment analysis
No context
AI-Powered NPS
Rating + open-ended questions
Personalized engagement
Insights thanks to AI-powered analysis
Data extraction beyond text
Ratings with context
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Start getting customer feedback with AI and take data-driven decisions

Use Case: Brand perception
Interview Objecive: Check brand sentiment
AI Behaviour: Marketing Manager

Brand analysis

Use Case: Masterclass review
Interview Objecive: Attendees approval
AI Behaviour: Event Organizer

Content satisfaction

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Product Market Fit

Use Case: New Feature
Interview Objecive: Evaluate preferences
AI Behaviour: Product Manager