AI-Powered NPS: Increase 10x your Customer Satisfaction data insights
Revolutionize your net promoter score with data insights. Know why your customers are loyal and what are the key contributors to your success
- Complement your NPS static ratings with AI conversations
- Let your customers speak
- Learn why your customers are loyal
Bring your NPS to the next level thanks to Artificial Intelligence
Deeper Understanding of Customer Sentiment
Our AI-Powered NPS tool goes beyond numerical scores, deciphering customer comments to provide a holistic view of their feelings, enabling you to tailor your strategies accordingly.
Predictive Analytics for Proactive Action
Harness the power of AI-Powered NPS to predict trends and potential shifts in customer satisfaction. Analyze historical data and current feedback to help you foresee challenges and opportunities.
Personalized Customer Engagement
Deliver personalized experiences by segmenting customers based on their feedback. AI-driven insights enable you to resonate with individual customer needs driving loyalty and retention.
Increase your customer engagement
AI-powered NPS improves customer engagement and your ability to maximize revenue. Thanks to artificial intelligence, you will be able to have regular conversations with your users and ask them the reasons why they rated your product or service, thereby extracting valuable insights. With AI NPS, you can go beyond the static ratings of NPS and gain a better understanding of your customers’ needs and preferences.
75%
of company's profitability can be increased with a 5% increase in customer retention
(Harvard Business Review)
80%
of your company’s future revenue will come from just 20% of your customers
(Gartner)
7%
increase in NPS correlates with a 1% increase in revenue overall
(London School of Economics)
80%
of negative word of mouth come from NPS Detractors.
(Bain & Co.)
Simple onboarding
Easy templates for a plug&play experience
Easily build your first surveys with the benefits of pre-defined templates. Save time with ready-made designs that can be customized to match your brand, ensuring professional and tailored surveys.
Start taking advantage of ChattySurvey today Your FREE AI survey assistant
Easy Learning
Smart analytics to keep growing
Harness the power of advanced analytics with artificial intelligence. Gain deep insights and actionable recommendations without the need for complex data analysis or extensive manual effort, empowering data-driven decision-making in your business.
AI-Powered NPS analytics dashaboards
Our AI-Powered Net Promoter Score solution offers a suite of comprehensive analytics to fully understand your loytalty ratings.
Insights and pains
Gain valuable insights through the conversational AI-Powered NPS. With its intuitive functionality, ChattySurvey allows you to delve deep into the reasons why your customers think and behave the way they do.
By gathering feedback from your users in a conversational manner, you can easily identify key insights. Improve your products or services thanks to informed business decisions and enhance the overall customer experience.
Top detractors and promoters reasons
Track the reasons for your detractors and promoters in every cycle. Thanks to the AI-powered NPS, you will be able to follow who are the top offenders in each category.
The conversational NPS empowers you to understand each and every customer’s unique point of view. Identify patterns and trends that you wouldn’t have been able to get without Chattysurvey.
Recommended actions for each group
Get tailor-made recommendations thanks to advanced AI-powered technology. Apply call-to-action strategies specifically targeted towards each individual segment.
Enjoy the new AI-NPS metrics and insights to help you succeed in your role. Our priority is to extract the most essential data points and incorporate them into strategy.
Net Retention tracking over time
Keep track of your business performance and get insights cycle after cycle. Learn what works and what can be improved in your company thanks to our AI NPS Surveys.
You can track the evolution of the NPS with the feedback of your customers. Ensure that your performance skyrockets and your business stays ahead of the competition.
Let us know any question you may have
Traditional NPS vs AI-Powered NPS
Our AI system analyze can analyze hundreds of survey and create a comprehensive picture of customer insights that way helping you to make data driven decisions
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Traditional NPS
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Rating + pre-configured responses
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No user engagement
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No qualitative insights
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No actionable results
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No sentiment analysis
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No context
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AI-Powered NPS
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Rating + open-ended questions
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Personalized engagement
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Insights thanks to AI-powered analysis
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Recommendations
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Data extraction beyond text
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Ratings with context
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